Trade Assurance
A managed support framework for cross-border B2B trade. The RL Group Asia team in Bangkok handles supplier review, payment coordination and dispute mediation — applied on a per-order basis to eligible verified transactions.
How a Trade Assurance Order Works
Buyer browses verified suppliers. Every supplier in the directory has been reviewed by the RL Group Asia team — business registration, tax ID, owner identification and a chamber-of-commerce or consular reference.
Specifications, target quantity, destination market and lead time are confirmed with our Bangkok trade desk, which coordinates the contract and price negotiation between the parties.
Secure payment coordination is available for approved B2B transactions. Most orders today settle via T/T or Letter of Credit against pro-forma invoice. Managed escrow and milestone-release payments are coming soon for eligible verified orders.
Logistics coordination is handled by our operations team — booking, export clearance, freight and destination delivery via vetted partners. Milestone updates are sent by email at each stage.
On delivery, the trade desk confirms acceptance with the buyer. If a dispute is raised, RL Group Asia mediates between the parties using documented evidence within an agreed review window.
What the Team Provides
Every directory supplier passes a documented review by the RL Group Asia team before listing — registration, ownership and references are checked.
Available by request for approved B2B transactions. The trade desk advises on staged payments, L/C structures and bank-verified counter-parties appropriate for the order size.
If a dispute arises on a coordinated transaction, our team reviews documented evidence from both sides and works to a mediated outcome within an agreed window.
Deeper Know-Your-Business review is available upon request for qualified buyers and suppliers entering larger or recurring orders.
Scope & Eligibility
Trade Assurance is a managed service applied to eligible orders coordinated through the RL Group Asia trade desk between verified parties. It is not a self-service escrow or insurance product. Scope, fees and dispute review windows are confirmed in the per-order engagement letter before payment is made. Managed payment review, dashboard visibility and integrated payment workflows are on our roadmap and will be communicated when live.